I applied online near the application due date. You just submit your resume online (so it needs to make you stand-out!). About a week later, I received an email asking for my "Why I want to work for Southwest Airlines" essay. Again, you need to make yourself stand-out! Once my essay was submitted, there was a phone interview. During the phone interview, you go over your resume and explain things in further detail. After that, I was scheduled to fly to Dallas for an in-person interview. When you have your flight set, MAKE SURE YOU DON'T MISS YOUR FLIGHT. Arrive plenty early in case of anything unexpected occurrences happening. Once you get to Dallas, you take the Employee shuttle from the Airport to Headquarters. You fill out some paperwork and they do a fingerprint scan. Your recruiter, who you have been talking with, comes out and escorts you back to the interview room where it will be you, the recruiter, and your potential boss. The interview was much easier than I thought! You basically do the same thing and talk about the same things as your phone interview, but this time it is in front of your potential boss! They want to see your FUN-LUVing attitude, Warrior's Spirit, and Servant's Heart. If you don't have a lot of work experience, then they want to see Volunteer experience. On top of that, they want you to have FUN! Take that to mind when you go in for the interview. Yes, you need to be serious, but you can crack a joke here and there (if appropriate). So just be yourself and they will see that! If you don't receive an offer ask them what you can improve on and they will definitely tell you ways to improve!