Recorded response to multiple questions. You have the option to record answers 2x. You have some time to practice but it is limited. Then you have a phone interview where they go over you’re recorded answers and some new questions.
Accepted offer
Positive experience
Difficult interview
Application
I applied through an employee referral. The process took 1 week. I interviewed at State Farm (Philadelphia, PA) in Apr 2010
Interview
easy and detailed
Interview questions [1]
Question 1
The hypothetical scenario questions (what would you do vs. "give me a time when")
Two panels of three people. Not very difficult. Typical questions that you would expect. Basic scenarios around coworkers, calls, decision making. It was many years ago. I’m sure it has changed by now
Interview questions [1]
Question 1
How do you support something you don’t believe in.
Short sweet and simple. Video interview with no person involved. Series of 5 questions. Nothing crazy at all. You get two attempts per question so you can correct your mistakes
Interview questions [1]
Question 1
Name a time you had to deliver bad news to a customer