Sutherland Customer Support Associate interview questions

1 st round-self introduction and 1 common question we should speak about .but for me they asked what do you done from school to college life experience,actually its my first time attending interview in a company i didn't spak well.but,if if u are good at speaking for 5 mins i think its enough. 2-round is assessment my friend attended and i got rejected in 1st .we should write a paragraph it's check the content and grammar,you should get 50% in both.then you will get selected.lastly hr round only.