Customer Support applicants have rated the interview process at Sutherland with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support roles take an average of 7 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Sutherland overall takes an average of 10 days.
Common stages of the interview process at Sutherland as a Customer Support according to 5 Glassdoor interviews include:
Phone interview: 43%
Presentation: 43%
Drug test: 14%
Here are the most commonly searched roles for interview reports -
They select on communication skills.there main focus is on communication skills and candidate should have good problem solving skills as they need employees for customer support . should have good problem solving skills as they need employees for customer support .
I only attended first round which is the Telephonic interview about the role details and self intro and some basic questions. This is the sample call interview when I applied for the role
It's easy and good. And everyone is so friendly there. I usually don't attend sales or call centre interview but this is my first call and I attended and it's very comfortable and easy.