I applied through college or university. The process took 1 day. I interviewed at Sutherland (Chennai) in Aug 2016
Interview
They focus on communication (both speaking and writing)
It'll be straight forward and simple. If it's a non-voice process, you'll be asked to write an essay and then those who got selected will be sent to the manager round.
For voice process, you'll be additonally asked to speak with someone over phone (a voice expert) who will evaluate your accent, language and vocabulary. You'll just be asked to speak about whatever that comes to your mind
Interview questions [1]
Question 1
Your interests
Whether you're okay with rotational shifts and offs
Opinion and knowledge about the process they are hiring for
I was referred by an employee. Straightforward process. They expect some Hindi speaking people for some clients. Interview process is mostly to check the communication skills. Interview was fairly Easy to check the communication skills.
I applied through college or university. I interviewed at Sutherland (Chennai) in Aug 2025
Interview
Its a clean and active process with keen attention with the candidates communication skills and the requirements includes a communication without a grammatical errors. The rejection of the candidates is purely based on the communication skills