It mainly consists of three rounds. Initially, they will ask you to write an essay or paragraph based on topics they have given in a sheet of paper. After you have finished writing the essay, you will be called for interview by an HR executive. The HR executive will verify your essay, ask you a few questions and will be mainly checking your knowledge in English. You will have to attend an interview via a messenger. An HR will chat with you through a chat messenger. In the final round, which is called a process interview, Process Managers from the concerned process (voice/non voice) to which you are assigned will examine you. The will ask you a few questions based on the process .They may ask a few questions based on your qualification and personal profile.
The overall interview is good and they asked random question to check your communication skills and the salary package is (2.2 to 2.5) . If you are really interested to communicate to solve problems with customers then you can go for it.
Interview questions [1]
Question 1
I was asked to tell about one of your success and the explanation should be big not in 4 or 5 words.
Three round
hr, ops and shl test.
Takes around 6-7 hours for interview to be completed.
I take ops round so come prepared with well spoken English.
HR round is most easy and they also help people to clear sometime
Easy, Virtual interview with basic questions of grammar and previous internship experience for fresher. Interviewer was friendly. Need to ask in detail about day to day task as JD might be misleading