TELUS Customer Service Representative (CSR) interview questions

Phone, then skills tests, Phone, onsite with Sales Managers, then meet Director of Business for a chat followed by a sales presentation. After this was all done you wait another week or two (after sending a thank you note right after your interviews) then you may get the job offer sent directly by your future manager.

Thursday Applied online at Telus International website. Immediately got an email invitation to complete the assessment. I completed Assessment that same day. Monday 2 weeks later recieved an email from a recruiter to come in for more testing and possible interview. Friday Arrive at Telus, to a group interview 15 min early as requested in email. Split a group of 14 in half. Half did testing and the others went for interviews. I did my assessments(simple grammar and timed typing test) and passed both. The Interview process was fun. Use S.T.A.R. method to answer all questions. Was offered position after consenting to background check and offsite drug testing within 24 hours of offer. Was