TTEC Customer Service Associate interview questions
Updated Aug 25, 2021Difficulty
Easy
Experience
Very positive
How others got an interview
- 9%Employee ReferralEmployee Referral
- 9%Staffing AgencyStaffing Agency
Interview search
12 interviews
TTEC interviews FAQs
- Customer Service Associate applicants have rated the interview process at TTEC with 1.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 68.1% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Associate roles take an average of 19 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at TTEC overall takes an average of 12 days.
- Common stages of the interview process at TTEC as a Customer Service Associate according to 11 Glassdoor interviews include:
Skills test: 21%
Phone interview: 18%
Group panel interview: 13%
Drug test: 13%
Presentation: 10%
Background check: 10%
IQ intelligence test: 8%
Other: 3%
One on one interview: 3%
Personality test: 3%
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