Tanium Director Customer Success interview questions

Phone interview with recruiter Video interview with Customer Success Director Video mock demo and exec business review case presentation Phone interview with recruiter was professional but the Tanium representative sounded very inexperienced. The recruiter couldn’t really speak in detail to Tanium’s strengths, but suggested I read Glassdoor. Which is sometimes a sign the company has been engaging in an internally encouraged social media campaign to reverse prior bad publicity. Second interview was a video discussion with somebody in the role today. Questions were a combo of client management and domain knowledge. Not particularly difficult. I asked questions about Tanium, but got very little info in return. Notified by recruiter of progress to case interview. I was a bit suspicious that they might be using the case step to crowdsource ideas for their internal methods. It was too fast and with little effort on Tanium side to get to this stage. But I pushed forward nonetheless. Case is a 10 minute demo and 40 minute presentation to a 3-person panel via video. Very big time sink to prepare. 20 to 40 hours depending on if you already know their product. I felt good about my effort but received no feedback from the panel. No additional info about the company from them either - why I should be excited about Tanium, culture, day-to-day, nothing at all, period. But of course, they had plenty of questions for me. Recruiter eventually let me know my case performance was good, but they were passing on my candidacy for “other reasons”. Why weren’t the “other reasons” screened for before I was asked to complete the case? Are they crowdsourcing best practices at the expense of candidates’ time? Glassdoor is a mix of 1-star and 5-star reviews. Always a bad sign. Very unprofessional in overall approach in my opinion. Tanium Interviewers and recruiters all seem inexperienced and green. If they treat candidates this way, same probably goes for employees and customers.