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Lowe's Home Improvement

Engaged Employer

Lowe's Home Improvement Interview Question

Tell me about a time when you had difficulty assisting a customer.

Interview Answer

Anonymous

Oct 9, 2017

I listened to the customer's request (unless language barrier existed) I offered solutions and when problem persisted, then I asked for help from coworker or supervisor. I tagged along with coworker or supervisor to learn the alternate solution. We assisted customer and asked if they had any questions. Customer was satisfied and showed their appreciation by...