Customer Service applicants have rated the interview process at Tesco with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 67.5% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Tesco as a Customer Service according to 2 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Tesco (London, England) in Jul 2017
Interview
Group interview, around 9 people turned up the interview was with 3 managers. We had to fill out our availability sheets and provide proof of right to work (passport & national insurance). Then the interview took place as a group we were also offered lots of sweets it was very calm and fun. During the second stage the group split into two half went on the checkouts and the other half went on clearing the shelves then we switched.
Interview questions [3]
Question 1
What's the difference between good and excellent service?
I applied online. I interviewed at Tesco (London, England) in Jul 2017
Interview
Group Interview - asked general questions for us to answer in-front of everyone. Filled in a sheet on availability and other possible options to work at in-case we were located closer to another store.
Interview questions [1]
Question 1
Describe a time where you've gone above and beyond for someone.
I applied online. The process took 1+ week. I interviewed at Tesco (Barnsley, Yorkshire and the Humber, England) in Jun 2017
Interview
I applied online and received a phone call just over a week later asking me to come for an interview which I did 4 days later. You filled out availability sheet and they asked you 5 scenario based question, talked about you would get from Tesco then I was took to the shop floor and put with someone who worked there an basically followed him around for 10 minutes to get a feel of what it would be like to work there. I went yesterday for my interview and was told I would be contacted by the end of the week.
Interview questions [2]
Question 1
Name a time you went above and beyond for a customer or friend