I had an interview with the recruiter for this role in December. They called 5 minutes after our planned start and sounded distracted with home matters throughout. She was kind and provided a great overview of the company. Following the call, I sent a thank you note and did not hear back. I reached out two more times with no response. I finally received a standard rejection email this week after being completely ghosted for ~two months. This was my first time having an experience like this with a company, and I cannot recommend them to others.

One of the best experiences of any company I've ever interviewed with from start to finish. Although it didn't work out in the end as they made some decisions to revisit the role, make some changes and start over, I was still impressed with the process. I had probably ~10 meetings over the course of 3 weeks with Toast meeting with the recruiter, executive talent team, talent acquisition, hiring leadership chain as well as key support people in the process. There were high levels of communication throughout the process. I was given an opportunity to learn about the culture and who Toast is during the process, which was great. All the interviews were "tell me about a time", but were very informal and led to open dialogue and conversation allowing me to be my authentic self. Other companies need to replicate this candidate experience. I put in a lot of time and preparation for the interviews so it wasn't the easiest experience and given how much time I spent on the process to be let down with the direction they went made it a bit of a difficult process, but this is the approach a company needs when hiring in a GM+ role. In addition to all of the above, they prep you on the interview and the themes so you can be better prepared. Interviews ranged from communication, collaboration, how you develop teams, change management as well as how you use data and innovate.