I applied through an employee referral. I interviewed at Twilio (San Francisco, CA) in Aug 2017
Interview
I was introduced through an employee referral.
My second interview was rescheduled 10 min. beforehand.
The interviewer was rushed and unprepared to answer basic questions about the role. i.e.: "What is the daily rhythm of someone who succeeds in this role" He was very focused on the nuances of the commission structure at my current company which felt irrelevant but was possibly the only part of the role I was applying for that he was able to speak to. I got the sense that he hadn't seen my resume when he asked "Why they should hire someone without a technical sales background"...I design software defined networks and advise CIOs on their colocation strategy. After the interview I found out that the interviewer has work for Twilio less than 1 month.
Interview questions [1]
Question 1
What is the average deal size for your current company?
I am sorry to hear that you did not have a positive experience with us. We are constantly looking at our processes and reevaluating best practices to ensure a challenging, but fair interview. We strive for everyone to have a positive experience and will use this as a learning opportunity.
Other Commercial Account Executive Interview Reviews for Twilio
I applied online. The process took 6 weeks. I interviewed at Twilio (San Francisco, CA) in Apr 2019
Interview
I've seen a lot of complaints on here about the Twilio interview process, and I must say that I thought it was one of the best and most seamless interviews I've ever encountered. Luke and Dayton were incredibly helpful, even brought coffee from Starbucks specifically for the interview. This was a final interview in their San Francisco office, which is a really cool and modern feeling setup. They've got shoes hanging up everywhere for one of the core values: Wear the customer's shoes.
I did meet with four different people with varying roles while in the office, but everyone had their, "ducks in a row" for sounding like a grandpa, and it was very to the point. So many interviews are a waste of time. They ask you to regurgitate your CV, then they talk about the role and the company, then it's over. We didn't ever have to speak on the phone or get face-to-face to figure that stuff out.
At Twilio, they had specific questions in mind, and were genuinely interested in specific parts of your resume, and specific cases. I'm no API or coding expert, but you don't have to be. I'd say have energy, a positive attitude, and the willingness to learn and you should be all good.
To be fair, I've not received an offer yet, but I want it to be known whether that happens or not, it was an amazing experience, which is pretty insane to say when it comes to interviewing anywhere.
Interview questions [1]
Question 1
Describe what an API is, or how it can help your current company?
Thank you for your positive feedback - Luke and Dayton are amazing members of our team no doubt! We work hard to give our candidates a fair, but challenging interview, so I am glad to hear that you got that experience from it.
Top companies for "Compensation and Benefits" near you