I applied online. The process took 1 week. I interviewed at U.S. Bank in Aug 2022
Interview
No interview, recruiter stated Talent Acquisition should have not email me for an interview. Did not apologize, did not ask me no questions. I answered the phone ready since I been studying about the company and practicing my interview questions. The recruiter said we will not proceed the interview stated I did not have the “skills”. I worked in a bank many years ago while going to school and persuade my career in medical, well after that I decided I wanted to try something different, but he did not even try or give me the opportunity.
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Other Customer Service Representative (CSR) Interview Reviews for U.S. Bank
I applied online. I interviewed at U.S. Bank (Dublin, Dublin) in Apr 2026
Interview
They did not get back to me, they ghosted me and then sent me emails to rate the experience. I felt ignored after reaching out to the HR and no reply still.
Was over phone had about 6-8 basic interview question. Interview was thorough and had a lot of fun in interview. Was easy going and gave me time with responses. I was also asked if I had question amor anything to add I did ask questions and she appreciated that. Interviewee also gave me more information about postion and picking what time shift I would want if I got the job.
The interview process at US Bank was very straight forward. One thing I would recommend is using the STAR method. Makes the interview process go by smother and you will use the STAR method on the job if you accept a position.
Interview questions [1]
Question 1
Tell me about yourself that is not on your resume?