I applied online. The process took 1 day. I interviewed at USAA in Apr 2012
Interview
Pretty straight forward interview focused on your background. They are going to ask you about your weaknesses too so be prepared to provide an example with a positive spin of course. Dress proffesionally and make sure you are confident (have eye contact and prepare for interview so you dont ramble.
Interview questions [1]
Question 1
Name a situation where things didnt go as expected. What would you have done differently?
I applied online. The process took 1 week. I interviewed at USAA (Tampa, FL) in Sep 2025
Interview
They made me take a 30 minute long assessment after submitting an application. It was not relevant to the position at all. In the end, it was a huge waste of time and there was no further consideration given.
Interview questions [1]
Question 1
Out of these 3 attributes, which best describes you.
This was a very quick and easy process, interview was done in two parts. First interview was an introduction to the company and second interview was to get to know you better and see if you line up with their values.
Interview questions [1]
Question 1
What are times where you had to deal with difficult customers?
I applied online. The process took 1 day. I interviewed at USAA (Chesapeake, VA) in May 2024
Interview
Just say I was over qualified. The people were dressed as if they were at a swap meet. The office was small, just not anything I expected. The interviewer only spoke of occurrences if you were late! Micromanagement City