I applied through college or university. The process took 4 weeks. I interviewed at USAA
Interview
After meeting a recruiter at a college career fair, I was instructed to complete a profile on their company website. Only through this channel could I apply for openings and be screened/selected for the interviewing process. I did this and applied for a few different positions. About 2 weeks later I was contacted via email and asked to complete an application and an online assessment. This online assessment was a personality test to see if I would be a fit for the position I had applied to. I made it through this round of screening and was again contacted via email to set up a phone interview. 1 week later I completed my phone interview with the corporate recruiter and was selected for an in person interview. Again another week passed and I went in for my in person interview. I was then told that I would need to complete multiple pre-employment screenings before accepting an offer. These consisted of a background check, credit check and drug screen check.
Interview questions [4]
Question 1
Can you describe a time that you rallied a group of people together for a common cause. What was the outcome?
Had a phone interview and in person interview. The in person had one person face to face and another on speaker phone. Typical interview questions. Did require a pre-screen after phone interview for typing speed.
Interview questions [1]
Question 1
Tell us a time when you gave or witnessed great customer service
I applied online. The process took 2 weeks. I interviewed at USAA
Interview
Applied online
Was called for phone interview-pretty easy went over the position and pay and was asked 2 STARS questions
Then was scheduled for Skype interview with 2 managers- took about 45 minutes and again was asked about 3-4 STARS questions
I was called about 2 days later for job offer
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer