Uber Customer Support Representative interview questions

I applied online through the Uber website. Within the week I was sent an email with an assignment of sorts on how I would answer customer complaints, troubleshoot issues, and problem solving. After I sent that back I got an email asking me to choose a date and time that I could come in for an in-person interview. Interview was roughly 20 minutes long and it was very casual, more of a conversation than an interview. Wanted to know a little more about my past experiences in customer services and then he asked general questions that arise when working with Uber's customer service. I was offered the position on the spot but decided to turn it down. It was probably one of the best interviews I've ever had though. Office is open concept, people were very friendly, I wish it would've been a better fit for me.