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      Customer Support Representative Interview

      Mar 5, 2017
      Anonymous employee
      Chicago, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 5 days. I interviewed at Uber (Chicago, IL) in Mar 2015

      Interview

      Interview was 1 phone screen and one Skype video call. Took about 20-30 minutes. After the Skype call they called me with the results 2 days later. I would recommend this career to anyone looking for excitement.

      Interview questions [1]

      Question 1

      Typical customer service related questions
      1 Answer

      Other Customer Support Representative Interview Reviews for Uber

      Customer Support Representative Interview

      Sep 29, 2024
      Anonymous Interview Candidate
      Limerick, Limerick
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Uber (Limerick, Limerick)

      Interview

      I had a screening interview with a recruiter and another interview with the team leaders. I don't recall if I also took a test. During the interview with the team leaders, even though I answered their questions confidently, I sensed they wouldn’t hire me. During the screening interview, I mentioned that I have a child, and the recruiter asked who would take care of my child while I work. For an American tech company in the sharing economy business, I found this question extremely outrageous and misogynistic. They said I would receive the results within a week, but after a week had passed, I had to reach out to the recruiters myself to get an answer. In the end, I felt relieved that they didn’t offer me the job.

      Interview questions [1]

      Question 1

      Where you went above and beyond for a customer? How do you deal with a difficult customer?
      Answer question
      1

      Customer Support Representative Interview

      May 20, 2024
      Anonymous Interview Candidate
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Uber in May 2024

      Interview

      Very quick process, takes too long to let someone know if they’ll be hired or not. Also they had some technical difficulties while having my interviews, both the recruiter and the TLs/Managers. They connected late compared to the actual schedule.

      Interview questions [1]

      Question 1

      How do you deal with though customers?
      Answer question

      Customer Support Representative Interview

      Mar 22, 2023
      Anonymous Interview Candidate
      Kraków
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Uber (Kraków) in Mar 2023

      Interview

      About half an hour of discussion and questions, friendly and warm attitude, they answered all my questions as well and were very open and eager. Overall positive and pleasant experience.

      Interview questions [1]

      Question 1

      What would you do when there is too much work to increase efficiency
      Answer question

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