I applied online. I interviewed at United Airlines
Interview
Before you read this - note that if you are told you will be emailed with further follow up- you did not make the cut - sorry but true.
I applied to UA online and received an invite to fly out to Texas to interview. I accepted, received my flight info, and tried to lock in an interview earlier in their week of interviews, but could only get a spot on their last day of interviews. I feel that my fear of the panel being tired and empathetic by this stage in the week came true. Everything about this process you have read is true. You watch a 10 minute video that reveals basic neutral information about AU and then BAM the 1:1 interviews start. You take all your bags with you and hope you nail it. My interviewer asked me basic simple questions never once referring to my resume. I almost turned around in my seat to see if she was reading from a TelePrompTer as her gaze was just slightly to the right of my head - her eyes glazed over and smile painted falsely on. It was a tad disappointing that she could not engage with me as a real person - but I'm sure I'd be worn out from all the interviews too.
Needless to say, after answering all the questions with confidence and gumption - I was not offered to come back. Please be very aware that if you are told they will email you - you have not made it.
Overall I was not impressed by their interviewing formalities. You are given 5 minutes to try and impress, woo, and pray that you somehow receive a 'like it' from that UA employee. If not, too bad.
There were a couple ladies who made it back to the 2nd round that I met on the bus as UA slyly sends everyone on the bus to make it appear as if all interviewed take the same route. If your interviewer does not slip you a piece of paper during your interview - you truly are headed to the airport. These women I meet we're only fluent in English, were dressed well but not exceptionally so, no watches, hair down and both were not in dress suits.
Good luck to you all!
Interview questions [1]
Question 1
I have a hard time when customers __________. Fill in the blank.
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.
I applied online. I interviewed at United Airlines (Dallas, TX) in May 2026
Interview
I was offered to do the recorded interview with United Airlines. I allied and took the assessment test. It was easy questions that really only you have the answer. I’m excited to go further and hopefully be given the offer of employment. The closest base to me is Houston. I eventually would like to change bases to Austin