United Airlines Customer Service Representative (CSR) interview questions

It took a month after I applied online to get a virtual interview. Pretty typical to wait that long but not great. They hired me on the spot and told me to look out for correspondence from their recruiting team. Almost 3 weeks passes by before I finally hear from someone. After I returned my contracts signed, another month passes by with no response from the recruiting team until I got ahold of another person. After trying desperately to receive any kind of correspondence from United, I finally did my drug test and background check. Then they asked me to come in with a single day’s notice to get badged and fingerprinted. I accepted but had to call back to change because something came up. No response after I called several times and left several messages. Weirdly difficult to get a hold of anyone at this company, at least in my experience. After 2 months of trying my best to keep this ball rolling and getting very concerning lack of responsiveness from everyone here, I might just reneg on my offer.