The process took 1 day. I interviewed at Vanguard (Valley Forge, PA) in Aug 2007
Interview
They first contact you for a phone interview, which is pretty standard. They ask a lot of simple questions that are almost impossible to get wrong. After that they invite you in for a face to face interview.
My interview consisted of meeting with three people: the recruiter, and two managers from the department and they all asked the same exact questions off of a sheet. They use something called the STAR method, which stands for Situation, Task, Action, Result. So they basically want you to think of a situation you've been in previously, tell them the task that had to be done, what actions you took and what the result of those actions were. Be prepared to come with stories of your triumphs.
Interview questions [1]
Question 1
Describe a time you were given a task you considered impossible.
Over the phone for first round. Very friendly and felt more like a conversation at first, then came a few behavioral questions using the STAR method. Know the company and what sets them apart from others.
Interview questions [1]
Question 1
Describe a time where you had to face a difficult challenge, and how did you approach it?
The interview went great, and the interviewer was very helpful, respectful, and professional throughout the conversation, which made the experience feel comfortable, positive, and informative for me. I really enjoyed the feedback and the welcoming conversation we had.
The interview at Vanguard felt smooth, professional, and welcoming. Conversation flowed naturally, questions were clear, and the atmosphere stayed relaxed. I left feeling confident, prepared, motivated, and genuinely excited about the opportunity.
Interview questions [1]
Question 1
Name one time you helped a customer in a tough position
