I applied through a staffing agency. The process took 1 week. I interviewed at Wells Fargo (Charlotte, NC) in Jan 2011
Interview
I was given a phone interview and contacted by a client service manager in the department at that time. He advised me to relax, that they used the STAR (Situation, Task, Action, Result) method so I should try to think of a relevant situation to answer the question - even if it wasn't related to Customer Service experience (though CS experience was helpful) - and asked a series of questions that follow the normal behavioral interview pattern.
Interview questions [1]
Question 1
There was something similar to - Tell me about a time when you encountered conflict in the workplace and how you handled the conflict
easy, had 1 interview and 1 phone screening. The questions with hiring manager were at STAR based questions. The phone screening had a few questions but not too much. It was an easier interview but the 1:1 I was kind of nervous. Both interviews were over the phone.
Interview questions [1]
Question 1
How do you manage multiple tasks?
Name a time that you lead a team?
I applied through a staffing agency. I interviewed at Wells Fargo (West Des Moines, IA)
Interview
I went through agency so they call you and set up a phone interview and the person that interviewed me is very helpful and guide me through the whole interview.
Interview questions [1]
Question 1
Tell me about a time you had to work under pressure. How did you handle it?
Not organized, was told by the gentleman interviewing me that they did not know they were supposed to be interviewing and that the person who was supposed to called in. We both knew it was a waste of our time.