AutoZone Interview Question

What will you do when you face an angry customer?

Interview Answers

Anonymous

Jun 23, 2015

Remain calm and refer him to a manager to help solve a problem. If no manager is around explain the policy regarding his issue. If it is not within policy apologize and say that there is nothing else that could be done.

1

Anonymous

Aug 14, 2010

Try to make him/her come down!!

Anonymous

Sep 2, 2010

laugh cause it makes them angier and its funny cause they get angrier(Ive done this customer finally got it cause he wouldnt get anywhere with me yelling at me like a child and calmed down was funny as *ell)