Lowe's Home Improvement Interview Question: What would you do with an upset customer?

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Lowe's Home Improvement

What would you do with an upset customer?

Anonymous

Feb 25, 2010

Try to put yourself in their position and discover what their problem really is about. See what you can do without going to a manager or supervisor.

Anonymous

Mar 1, 2019

I would try to help them as much as I could in a calmly matter at all times , till I couldn’t and would need to get a manger.