Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Xerox

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Xerox reviews | Xerox jobs | Xerox salaries | Xerox benefits | Xerox conversations
      Xerox interviewsXerox Customer Service Representative interviewsXerox interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.

      Customer Service Representative Interview

      Mar 19, 2016
      Anonymous employee
      Lewiston, ME
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Xerox (Lewiston, ME) in Aug 2012

      Interview

      Recruiter schedules time for you to complete assessments (listening, customer service skills, etiquette, typing). After Assessments are completed you're scheduled a first line interview (STAR method) Then you'll listen to some calls with a current employee. Finally, you'll have a second line interview and be informed if you have the job or not either that day or in a few days.

      Interview questions [1]

      Question 1

      What is your professional purpose? What is your major strength/area of opportunity? Where do you see yourself in 5 years? Can you name a time where you had to resolve an issue with limited resources?
      Answer question

      Other Customer Service Representative Interview Reviews for Xerox

      Customer Service Representative Interview

      Dec 3, 2024
      Anonymous Interview Candidate
      Saint John, NB
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1+ week. I interviewed at Xerox (Saint John, NB) in Dec 2024

      Interview

      Went great interviewers were really friendly went over everything I asked and answered all my questions asked relevant questions pertaining to the job gave the option to use personal or professional scenarios

      Interview questions [1]

      Question 1

      How to overcome a difficult call
      Answer question

      Account Manager Interview

      Mar 19, 2024
      Anonymous employee
      Paris
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Xerox (Paris)

      Interview

      Plusieurs entretiens en visio, pas de difficultés particulières rencontrées. Les RH étaient sympathiques et ont bien expliqué les différents avantages proposés ainsi que les modalités d'entretien. Tout était clair, pas de difficultés particulières

      Interview questions [1]

      Question 1

      Pourquoi voulez-vous nous rejoindre ?
      Answer question

      Customer Service Representative Interview

      Sep 25, 2023
      Anonymous employee
      Montego Bay
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Xerox (Montego Bay)

      Interview

      It was very great, very informative. And the interviewer really knew how to make me feel comfortable. And I'm very happy that I chose them. It was absolutely amazing. I really look forward to working with them in the future

      Interview questions [1]

      Question 1

      How would you be an asset to our company?
      Answer question