Yelp Customer Success Manager interview questions

Had a great initial interview phone call. Made it to the second round, where I had a virtual interview with 2 team members. Prior to the interview they have you do an assessment which consists of writing questions. When it was time for my video interview I discovered that the scheduling coordinator provided me with the wrong link for my google meeting. I could not get into the meeting at my designated time. The scheduling coordinator also had no phone # in their signature for me to reach out to and tell her about, so all I could to was email her to let her know I was waiting. Luckily, the guy who was interviewing me called and we were eventually able to connect via video chat with his link. But I cannot fathom how a scheduling coordinator can provide an interviewee with the wrong link? That is the sole purpose of their job. Bad first impression. I thought my hour and half video interviews went very well, but I did not get a job offer. Upon the receiving the standard template rejection email, I requested some feedback regarding my interview as this will help me improve in the future, and I received no acknowledgement of this follow-up email, completely ignored and no feedback.