Zendesk interview questions

3-rounds with no technical aptitude test and/or project (which was odd for this type of a role). 1) Recruiter screening. Which was exactly what it was, a recruiter screening. 30-minutes 2) Hiring manager interview. Which was more of a cultural interview with next to no technical questions. 30-minutes 3) Panel interview with another manager (not associated with the team directly) and a peer (Principal Technical Support Engineer). Was a mixture of both cultural and technical questions in regards to the position. 1-hour I was ghosted after making it through the final round which I heard is common practice at Zendesk (if you read other reviews online regarding their interview process) even though they said they would get back to me one way or the other.

Interview Process: 5 stages total, culminating in a panel presentation and demonstration My Experience: The multi-stage interview process was comprehensive which is typical for Solutions Consultant positions. I invested significant time and effort preparing for each stage, particularly the final panel presentation and demo, dedicating several days to ensure it met professional standards. Communication Concerns: Unfortunately, the post-interview communication was disappointing. After completing all five stages, including the intensive final presentation, I received no follow-up communication regarding the outcome. Despite sending a follow-up email after two weeks of silence, I still received no response. I eventually learned the outcome only after approaching the hiring manager directly at a company event. Overall Impression: While I understand that hiring processes can be lengthy and decisions difficult, basic professional courtesy - such as notifying candidates of outcomes after they've invested considerable time and effort - should be standard practice. This experience left me questioning the company's commitment to candidate experience and professional communication standards.