Questions were based on the star method.
Admissions Representative Interview Questions
968 admissions representative interview questions shared by candidates
Salary expectations and why
What do you do when faced with a difficult or rude customer in a customer service situation?
Tell me about your experience.
Customer service experiences. Good and bad examples
What's your morning routine? Are you a hunter or a farmer? What's the last best thing you've done?(then went on to say that the last group had someone who donated his kidney)
I was also asked to complete a Recruitment & Admissions Hiring Exercise (aka Thought Exercise), which consisted of Part 1: Mock Information Session with Per Scholas staff and Part 2: Engaging Prospective Learners. Both were to be presented a panel during a Zoom meeting. For Part 1, the applicant is asked to use his or her creativity, a Recruitment Fact Sheet, and the Per Scholas website, in preparing a presentation (10 minutes max) on how he or she would describe Per Scholas to an audience who is not intimately familiar with the school. The purpose of this exercise is for the panel to gauge the applicant’s understanding of the Per Scholas model and his comfort with engaging a group. Part 2 involves preparing and discussing the plan of a one-page Thought Exercise, which is a one-week outline or schedule of outreach opportunities that the applicant would employ to build relationships with potential learners, utilizing community events and potential partner organizations.
Verify qualifications on application:
How do you think you can contribute to a students success? What made you want to come to UMA ?
They ask questions based on your resume. Ie: I see here you worked at Verizon where you were the top in sales, tell me about what made you such a good salesperson?
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