I was asked about conflict resolution
Center Manager Interview Questions
1,305 center manager interview questions shared by candidates
My interview was easy but some new co-workers report they are asked about hypothetical occurrences and pushed for answer "Well, WHAT WOUD YOU DO?" "ARE YOU SURE YOU NEVER EXPERIENCED THIS?"
All of our manager candidates have to start out on the phones making 250 calls per day and work their way up, is this acceptable for you?
Tell me about a time you you had conflicting priorities.
Call volume, average talk time, average speed of answer and abandon rates.
Can you arrive at the testing center by 6:39 AM each workday.
pretty standard questions...
Tell me about yourself.
Are you employed?
Rate yourself on a scale of 1-10 (10 being the best) on how you are with learning?
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