Claims Service Representative Interview Questions

411 claims service representative interview questions shared by candidates

Imagine you're working for Geico and we are promoting a faster way to pay online. I caller calls in to make a payment and as you try to explain the new and fast way to pay they immediately say they are not interested. What do you do?
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Claims Service Representative

Interviewed at GEICO

2.6
Mar 14, 2013

Imagine you're working for Geico and we are promoting a faster way to pay online. I caller calls in to make a payment and as you try to explain the new and fast way to pay they immediately say they are not interested. What do you do?

Name a time that you had to participate as a team to solve a complex problem, what was the problem, what were the steps that you took to solve it? How long did it take you? Were you an active contributor? What did you contribute? Was the problem resolved?
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Claims-CSR

Interviewed at Blue Cross Blue Shield Global Solutions

3.4
Jun 12, 2022

Name a time that you had to participate as a team to solve a complex problem, what was the problem, what were the steps that you took to solve it? How long did it take you? Were you an active contributor? What did you contribute? Was the problem resolved?

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