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Claims Service Representative Interview Questions
411 claims service representative interview questions shared by candidates
What prepared me for this job, and if you can handle a phone call center and what prepares you for that.
role playing isn't easy, make sure you stay calm and concentrate, hardest question is do you for see any problems in call center environment? they let you watch someone first to see if you would like it. you wont role play as a geico employee, they will give you a company and some of the facts and then they call you from a different room, so you get an actual phone style role play.
Not really a question, just the roleplaying thing is where most people loose the job
Why do you want to work for GEICO?
Do you have experience in inusrance
Explain a time when you had to deal with an angry customer
Previous work history and had to give feedback for explanations to gaps in employment.
What do you know about Progressive?
Tell me about a time when your manager did not agree with a decision you made.
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