1. Describe a time you had to deal with a difficult customer. 2. Describe a time when a new process was implemented at work and how you dealt with it. 3. Describe a time when you had conflict with coworker and how you handled it.
Claims Service Representative Interview Questions
411 claims service representative interview questions shared by candidates
The basics, but one that struck me was "tell me a time you came across a difficult co-worker and how you dealt with it".
What are some of your strengths?
why should we hire you
Where do you see yourself in 2 years
Why do you want to work for Geico?
Your hobby? If you were to teach someone your hobby how would you do that.
Why do you want to work for Geico? Have you applied anywhere else? What can Geico do so you can turn-down offer in case other company reaches out to you? Tell me a time when you've helped an upset customer? Tell me a time when you couldn't help a customer? Tell me a time you've done outstanding customer service? Why did you leave/want to leave current job (they will ask about every job on your resume)? Why do you want to work in insurance? They will tell you, this position requires testing--do you have any anxiety about that? Where do you see yourself in 5 years?
Why do you want to work for Geico?
What challenges are you expecting to face as a claims represenative?
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