There were no difficult or unexpected questions
Client Services Professional And Receptionist Interview Questions
42 client services professional and receptionist interview questions shared by candidates
I asked if I could test out (show my knowledge) for a First Year Tax Professional and she told me no. I declined the offer because I felt the salary was too low. I asked if they could offer more - the answer was no. The hours were very flexible - i.e. any hours the office was open were available (P/T and F/T)
What experience do you have in a customer service role?
Explain a time where you were measured on your performance, what was it, and how did you do?
The usual questions, why do you want to work here, what would you do in a specific senerio.
How comfortable are you with Windows based computers and learning new software and databases?
What is your availability? Why do you want to work for H&R Block?
There wasn't a hard question. She only asked about 5 questions.
The most difficult question that I somewhat blanked on was how to decide my top priorities. I kept giving him examples (phone ringing, customers in line, processing payments, etc) but I guess it wasn't exactly what they were looking for.
Explain what you did in your last job.
Viewing 21 - 30 interview questions