Have you ever had an issue with a co-worker?
Customer Service Assistant Interview Questions
2,524 customer service assistant interview questions shared by candidates
Are you comfortable working alone?
What do you know about the company? Any retail experience? Have you ever had to deal with an irate/awkward customers? If so how did you handle the situation? Have you ever had an issue with a member of your team? how did you deal with them? Can you give me an example of a time you didn't meet a deadline and how did you deal with it? How would you deal with an irate customer? What is your availability? How would you get to the store?
Question was something like, please only give short answers "How are you going to impact customer service" The other Q was how are you going to impact the team. I got the impression they wanted a one sentence answer.
Tell us about yourself (apart from your education, or your CV details) : Why there is need for standards : How cope with rude customers :
How long does is your travel time?
Can you explain to us what our 4 core values are and how you would implement them in your work if you were to be successful and work for us?
tell me about yourself?
Tell us about yourself and your hobbies? What do you know about the company? Most questions was different scenarios like "A customer is rude, what do you do?" or "Tell us how you developed your communication skills".
The most difficult question i was ever asked was when a customer came to will call and was flirting and asked me out and i was married. He happened to be one of our good customers. i took it to my boss who called his boss and ask that he not come back to will call. it was so unexpected I didn't know what to say to him.
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