Whats something that you think is a good is a strength?
Customer Service Representative I Interview Questions
294 customer service representative i interview questions shared by candidates
Are you willing to work on graveyard shifts?.
Scenario: Customer leaves for Italy for a month, sees a charge on her electric bill during the time she was away and would like to be compensated for it. What do you do?
How detail oriented are you?
They need to tell you what the whole overall is of the company not sugar coating it
If a customer calls in and does not have a DVR receiver, how would you pitch the sale to them?
Tell me about a time that you troubleshot something.
How would you handle being asked to do something illegal by the customer?
To type and speak your language
What is the upload and download speed? The company wants to know how fast your computer is because you will be taking live calls from current or prospective customers.
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