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Customer Support Associate Interview Questions
760 customer support associate interview questions shared by candidates
Q: Tell me about a time a manager gave you feedback that you disagreed with.
speak on any topic
They asked about working night shifts. PIC was very considerate and laid down all the cons of night shifts and asked me to think through it because it might affect the daily schedules after all,
Are you interviewing elsewhere? If so, where are we ranked?
How did you handle a difficult customer situation at work?
Phone interview -What do you know about HubSpot? -Why did you apply for this role? Role Play and Product Demo -How does this role fit into your long term career goals? -Describe a time where you had to learn something new -What are you looking forward to least in this role? Final round -What is the most critical feedback you had to give someone?
What would you do if a customer wired money to the wrong account by accident? What kind of experience can you apply to the role? How would you handle a situation where you have a phone call and live chat coming in at the same time?
It was more of Database (in very deep), networking and operating system related questions
If experience pls prepare about your roles and responsibilities in last org which you worked
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