Give me a time when you were expected to go above and beyond for a customer. What was the situation and how did you handle it. What would you do differently? Who is someone you admire and why? (If you say family they will ask you to say someone else, weird).
What would you do f you painted a picture you were incredibly proud of and couldn't wait to show me, but once we got there the image had been erased?
How would you describe Restoration Hardware's typical clientele?
Heavy focus on the company values. Make sure to read them and be able to relate.
What do you like to do in your free time?
How do you handle irate customers?
What's your favorite company value?
What type of books do you read? What type of leader are you? How would you take on this new environment? What is your take on client engagement? What experience do you wish to create for the client? What do you know about RH (very important and do your homework)?
Very interested in making sure you align with their values.
What energizes me? Where do I find inspiration? How have I coached my teams? Describe an instance where I had to demonstrate drive and determination.
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