Don't really remember the questions, but this experience was really memorable due to how unprofessional it was.
Helpdesk Interviews
Helpdesk Interview Questions
When hiring help desk specialists, employers are looking for candidates who demonstrate both technical expertise and strong customer service skills. Be prepared to answer technical questions about how to troubleshoot issues relevant to that company's technology as well as situational questions to assess how well you can keep your cool with frustrated clients.
1,766 helpdesk interview questions shared by candidates
Tell me about yourself
1. What tools I have used till now. 2. Basic troubleshooting questions. 3. What will you do If a PC became slow.
What experience do you have in IT?
Pretty straight forward. Just know about PC networking, software support and customer service.
How would you troubleshoot a network issue?
Quelles sont vos prétentions salariales
What experience do you have
Do you have call center experience?
A situation on resolving customer conflict.
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