Active Listening – Understand each team member’s perspective without bias. Identify the Root Cause – Analyze the main issue behind the conflict. Encourage Open Communication – Create a safe space for discussion. Remain Neutral – Act as a mediator without taking sides. Focus on Solutions, Not Blame – Work towards a resolution instead of pointing fingers. Use Agile Principles – Refer to Scrum values (openness, respect, commitment) to guide discussions. Involve the Team – Encourage self-organization to resolve minor conflicts. Escalate When Necessary – If unresolved, involve higher management or HR. Follow Up – Ensure that the resolution is effective and no further issues arise