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      iCIMS

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      Customer Success Manager Interview

      Dec 2, 2020
      Anonymous employee
      Salt Lake City, UT
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at iCIMS (Salt Lake City, UT) in Aug 2020

      Interview

      After applying for the initial position they had me take a test before I went into the interview process. Be sure to ask the recruiters what you can do to prepare adequately for it. I really enjoyed the interview process. It took some time, but it was all worth it in the end. Everyone I worked with was so helpful and genuine. I had several interviews as they were deciding where I'd be the best fit in the company. Overall I had about 3 interviews after initially speaking with the talent acquisition team. I think that was a little more than normal, I'd say at least 2 should be expected though.

      Interview questions [1]

      Question 1

      We had a good conversation during the interview, with a few great questions. A few stood out to me such as "how do you handle escalations?" and "what's your most proud accomplishment at your current job?"
      1 Answer

      Other Customer Success Manager Interview Reviews for iCIMS

      Customer Success Manager Interview

      Feb 20, 2025
      Anonymous Interview Candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at iCIMS (London, England)

      Interview

      I had over 6 interviews including assessment only to receive a standard notification post interview. interviews were with 5 different stakeholders across the organisation. process was v long. no feedback and left a bitter taste in my mouth

      Interview questions [1]

      Question 1

      what do you like about icims
      Answer question

      Customer Success Manager Interview

      Jul 13, 2021
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Difficult interview

      Customer Success Manager Interview

      Jan 26, 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at iCIMS in Dec 2020

      Interview

      I completed a phone screen that ensured I was a fit for the position for both experience and expected salary range. Then had a panel interview with potential supervisors. It was a pretty average interview. The managers I interviewed with were very friendly and the interview was more of a conversation and felt less like a traditional interview which helped me put my best foot forward I think. Also once I worked with a great recruiter after my initial interview who kept in contact and walked me through the longer than normal turn around on next steps

      Interview questions [1]

      Question 1

      How do you determine priorities and time management when responding to partners?
      Answer question
      1

      Application

      I applied through an employee referral. The process took 1+ week. I interviewed at iCIMS (New York, NY) in Jul 2021

      Interview

      1st Round: Recruiter, Ccat test and Personality Survey 2nd Round: Hiring Manager 3rd Round: PowerPoint and Team The total process took less than 2 weeks, very profesional, very smooth! They even respond to follow up thank you emails!

      Interview questions [1]

      Question 1

      Typical interview questions
      Answer question