Stages in ITIL, what is sla and it's types
Incident Management Interview Questions
100 incident management interview questions shared by candidates
They just want to know what hours I would work and what my salary requirements were.
Only technical questions pertinent to my current role were asked during the interview.
Questions asked were scenario based: 1. How API call works? 2.If any issue identified ?What are the steps to troubleshoot them? 3.Certificate: Who are signatory authorities, how to import certificate, is root mandatory important for each certificate? 4. If API response code is 400 what steps or actions you will take? 5. If APi response id 200 success but user reports error how to debug the issue.
How would you apply your current technical skills to add value to the new position?
First Round ( Cleared ) 1. Tell me about yourself! 2. What is SLA? Response and resolution SLA 3. Difference between Major Incident and P1 ?
They asked things relevant to the job. I don't remember the specific questions but they were what you would expect.
I was asked to describe my (then)current job responsibilities(incident manager) and questions were asked on that.
How do you see yourself 5 years from in the company? If you can be anything in this world, what do you want to become? Are you willing to work in shifting schedule? Are you willing to work in the office location? Why did you apply with Emerson?
How would you handle a conflict with a co-worker? / what is your greatest achievement at work?
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