Tell about yourself and your working experience. What service operation processes do you use . Do you use any other framework than ITIL.
Incident Manager Interviews
Incident Manager Interview Questions
When interviewing for a position as an incident manager, you can expect to be asked about your experience with different IT frameworks, personal incident management methods, and basic managerial skills. The interviewer may provide you with scenarios where different incidents occur within the service desk department to observe the processes you would use to categorize, prioritize, and respond to the incidents.
395 incident manager interview questions shared by candidates
Tell me a time you handled a major incident
Give an example of a critical incident you encountered within your service and how did you manage it
What is your greatest weakness?
They asked me some basic Linux commands for troubleshooting linux servers
introduce yourself and share your experience in incident management
What was your previous experience
didn't really find any difficult
Basic ITIL question
Mention a project you led where you were not able to meet the deadline, why and how did you handle the situation.
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