What skills should a great customer service agent have
It Help Desk Interview Questions
1,701 it help desk interview questions shared by candidates
What do you know about Active Directory and Domain Service
What is DNS?
what would you do if there is no internet connection (troubleshooting)
How would I deploy Windows 10 to ~130 Windows 7 user, local and remote?
how to handle stress.
Are you cool.
The first interview was technical and dealt with server configuration and basic help desk troubleshooting. The second interview was about the company and dealt with the non technical aspect of the job.
What do you like to do in your spare time?
How would you handle a difficult customer or staff member?
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