I applied in-person. The process took 2 weeks. I interviewed at lululemon (Tampa, FL) in Aug 2013
Interview
I went into a store initially and spoke with the assistant manager on duty. This was just because I knew they had a detailed online application process and I know from past experience sometimes my particular situation/resume doesn't come across well in these forums. They were very receptive and welcoming in store, they said they'd like to interview me, but to complete the online application process to comply with their company processes. I then got an email invitation to their next group interview. They hold them monthly. The group interview was a yoga class followed by group discussion. It was all quite relaxed. They are looking for people with personality and goals inline with their company values, so study their website!! This particular store also required availability for at least one weekend day.
Interview questions [1]
Question 1
What would your best friend say is your most annoying habit?
Group interview with multiple candidates and the manager and assistant manager. You get asked a question by the manager and everyone takes turns answering the questions and then repeat until the interview is complete. Then they call you for round two.
Personality based interview centered on empathy and being an overall nice person that is understanding and open minded. Wait times vary for callbacks and positions are often applied to by a lot of people.
The interview focused less on technical retail knowledge and more on personality, communication, teamwork, customer experience, and alignment with the company values and culture.
The questions required thoughtful and personal answers, so preparation definitely helps. It felt like they were looking for authenticity, self awareness, and strong people skills rather than scripted answers.
Advice for candidates: prepare real examples from previous experiences and practice speaking naturally on camera. Energy and communication style seem very important in the process.
Interview questions [1]
Question 1
Tell us about a time where you turned a negative experience into a positive one.