Lots of background questions, interest in successful projects and how those had gone.
Manager Customer Support Interview Questions
595 manager customer support interview questions shared by candidates
Q: What would you do if this occurred? (CANNED QUESTION)
What would you do if you received an escalation?
Literally the list from the job description followed by "how many years experience do you have with that"? And I'm not paraphrasing.
What software do you have experience with?
What is something that stood out when applying for the role.
Basic questions- but it was clear the recruiter had NO IDEA about the company she was hiring for.
How did you share Support data and analytics across departments and with the rest of the company?
"How do you help your team be successful?"
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