Nothing difficult however you do need to disclose any past criminal or driving history and be able to explain it. I had a previous DUI that I didn't disclose( I didn't know I needed to since it was 8 yrs back) Luckily they gave me the opportunity to explain and asked why I didn't disclose, I did learn from that.
What do you think will be the most important part of your role as teller?
Name a time where you thought you were right but policy wants you to do it a different way
What was one incident where you knew you were doing your job correctly but still faced opposition? What did you do to de-escalate the problem? Would you now handle it any differently?
They asked about how you present unwelcome information, how you sell products, engage in conversation. They want to know if you have strong customer service skills
What was a time you helped an unhappy customer?
Are you comfortable with selling, because each month you have a small quota to hit
What was the most difficult situation in your last job and how did you resolve it?
Describe your experience with customers
how much experience do you have handling money?
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