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If you had a guest come up and ask you were "x" item was, and you had no idea where the item was, how would you proceed to help that guest and give good guest service.
Was asked questions like how I deal with an unhappy customer. If I can work nights and weekends. What I am going to school for and if I am in part or full time classes. Just try and let them know you are really available and will do whatever they need you to do.
A product rings up 19.99 but the guest tells you it is 14.99. What do you do?
Can you describe how you would handle a difficult customer?
Tell me about yourself.
Want a job?
if hired on would you be a part time worker or full time
How do you multitask and what do you do when you get overwhelmed. How do you handle a disgruntled customer
How would you deal with a customer who was hard to deal with?
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