Have I worked as a receptionist before. Could I handle a multi phone line. And was I good under pressure and would I like to be a part of their company?!
Receptionist Interviews
Receptionist Interview Questions
Receptionists will be asked to take on a number of clerical roles in the office, including answering phone calls, scheduling appointments, and working face-to-face with customers. Employers are looking for candidates with excellent organizational skills and who know how to maintain a positive, helpful attitude in the workplace. In an interview, you may be asked about any bookkeeping or scheduling experience you have. Be prepared with personal anecdotes about instances when you satisfied a frustrated customer or worked around a scheduling conflict.
Top Receptionist Interview Questions & How To Answer
Question 1
Question #1: How do you keep up with a fast-paced work environment?
How to answer
How to answer: An interviewer wants to know you can handle a busy work environment. When asked this question, be sure to share the receptionist skills that make you well suited for fast-paced work, including your abilities to multitask, stay organized, and communicate clearly.
Question 2
Question #2: How do you deal with a difficult customer?
How to answer
How to answer: When an interviewer asks how you deal with a difficult customer, they want to know if you can stay professional in stressful situations. When you answer this question, make sure to explain how you would maintain a personable and respectful demeanor while helping a difficult customer.
Question 3
Question #3: What are the most important qualities for a receptionist to have?
How to answer
How to answer: Refer to the job description when answering this question. The description likely mentions organization, so be sure to mention things like strategic planning, attention to detail, and time management in your answer.
12,801 receptionist interview questions shared by candidates
Do you know how to fly a drone?
Have you done something similar before
Would you rather do something right away or get it done the right way?
Do you have any questions for me?
They asked about my career background and how the jobs I had in the past would prepare me for this position.
How do you spell JOHNSON?
What types of social media are you familiar with?
I have a lot of customer service in my background, and was asked if I could keep the calls to less than 30 seconds each.
Where do you see yourself in five years?
Viewing 271 - 280 interview questions
See Interview Questions for Similar Jobs
Admin AssistantFront Desk AgentAdministrative ClericalClerical AdministrativeOffice CoordinatorClerical AssistantOffice ClerkFront Desk ClerkPersonal AssistantAdministrative AssistantUnit SecretarySchool SecretaryOffice AssistantHotel Front DeskAdministrative SecretarySwitchboard OperatorMedical Secretary