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Reservations Agent Interview Questions
1,012 reservations agent interview questions shared by candidates
Did you get my message?
Nothing really difficult or unexpected. No traps or tricky bits. Just felt like meeting someone and talking about a job opportunity.
About a time I went over and beyond
What is my Salary target? They asked for my background through all my previous companies before applying. They try to give me a mock call with the final interview
When can you start? Can you work nights and weekends Helpful if you have cruise experience
Name a time you gave excellent customer service? How would you deal with an irate passenger?
Describe a time you have used upselling in your previous jobs to add value.
How would you handle a customer being charged for a booking that they cancelled when it doesn't show in the system.
Why are you interested in working at Hawks Cay Resort?
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