What is the Starbucks vision
Shift Supervisor Trainee Interview Questions
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how do you provide customer service?
Describe a situation where I had to confront someone for doing something outside Starbucks standards.
Customer sue is very upset her latte wasn't made correctly. What would you do?
To prep: research behavioral interviews, and the STAR method.
What do you do when a barista that is your friend shows up late or does something ridiculous?
What are my goals in the next five years?
How do handle a change in company policy?
It is your opening shift, but you wake up unwell and cannot come in to work. All the other supervisors and management are hungover and cannot come in. No one else has keys to the building. What do you do?
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